Writing procedures yourself?
Ditch its frustrations
Danielle Volski - Founder
Your advantage
from a quality management expert
Have you ever wondered if your work matter?
Do you feel fulfillment and the cause is clear?
I know I have lost cause during my career.
It led me to ask myself WHY am I doing this specific work?
What is my contribution to the world.
It may be small contribution – but still if it matters it has a meaning.
It doesn’t matter what you do – if you know WHY.
I believe that no one should do meaningless work.
Therefore, I always ask my customers WHY – Why do you want ISO 9001 certification? Why you need a procedure? Why you want to do an audit?
I am Danielle Volski – and this is my knowledge and experience:
I have a B.A in math and computer science. Worked 8 years in Hi-Tech companies, as a Quality Assurance team leader, and another 15 years as Quality Consultant for industrial and high-tech companies.
I have worked for agriculture companies, plastic manufacturing, electronics, medical, logistics, and has seen what processes worked for real companies and which procedures are used everywhere.
Let me ask you – why do you need to do this specific task?
If you believe in what we do – that no one should do meaningless work – let us help you do a work that matter.
Best-selling Real-Life Docs
Have an ultra-important document you need created—and want peace of mind from a professional helping you from A-Z? I’m more than happy to guide you via Zoom consultation, so we can create the exact audit or SOP you’re after.
15 min
Free
1 hr
100 דולר אמריקאי
Need personalized help?
Your questions, answered
-
Do you have any tips on how to write procedures?Absolutely (and plenty)! The two biggest tips I could give are: (1) Always work with your target audience, learn the process from them, and get their feedback on the procedure—it also helps to reducing resistances. If you want your work matter - then other people should matter to you - and their opinion, knowledge and experience should be taken in account. (2) Ask yourself - "what if something goes wrong in the process?" The materials arrive late, or the information from the customer is incomplete. This is one of the biggest mistakes in procedures - when things go wrong, the employee has no clue what to do. You are going to write it better - and include in the procedure, instructions what to do when something goes wrong.
-
People don’t read my documentation, what can I do?How many time did you read a procedure? Hard to remember isn't it? Unless it is your job to write procedures - not likely that you read any. Why? Because most of the procedures written as a meaningless task. Even who wrote them did not believed in their value. Because they were not clear about the WHY. Why is this procedure required? Who will it serve? Does the procedure is really good enough to serve the people? But what if you need to write a procedure because of a standard requirement? Then ask - why does the standard requires it? What is the purpose? You must answer the WHY, to be able to do a meaningful work. Once you know they why, we have plenty ways for the HOW - here is one: One of the best ways to write a usable procedure is to Match the procedure format to the target audience. For example - write the procedure as a comics with pictures, so the workers will easily understand. Check out the "Effortless procedures" online course for more.
-
What makes your procedures and documents different from others?We understand the WHY the procedure is required. We have experience from dozens of companies. Therefore, we offer real-life documents that were written for our customers and used by them. These are not theoretical documents, but include topics that are common among many companies, therefore, you get professional procedures that deal with real life issues. Plus, you have the "one question call" where you can ask questions regarding how to modify the document for your company needs, or just make sure you understand the document completely.
-
Does procedures are mandatory by ISO 9001?ISO 9001 have has cancelled all mandatory procedures in its 2015 version. So, NO procedures are required by ISO 9001.
-
Is it recommended writing procedures even if ISO 9001 does not require?YES. But not for all processes. An average company has hundreds and thousands of processes. For example - issuing a price quota is a process - even a short one - but still unique to your company. Receiving a customer order and process it - is another process. A company cannot, and SHOULD NOT document all the processes. Ask yourself - WHY documenting this process is needed? HOW is will help the people? WHAT added value the documentation provides? Keep in mind that processes are changing over time, and the company has no benefit from continuously updating procedures that no one reads. Writing a procedure is valuable only if the workers will use it.
-
How can ISO 9001 help my company?ISO 9001 help companies fix their processes. I bet you have seen waste of time and even waste of materials in your workplace, which are the result of inefficient processes. If ISO 9001 implemented professionally, and not just as a certification on the wall – it can fix the inefficient processes and thus leave more profit at the bottom line.
-
How long does it take to get ISO 9001 certified?Anything between a few days to a few months. The time depends on both the company size and its implementation speed. In some companies, people resist the changes ISO 9001 requires, so the implementation is slow. The best way is to involve all employees from the very beginning.
Always
ready to help
Are you stuck with writing internal procedures, audits, or reports and feeling overwhelmed?
We get it—it’s frustrating when you’re assigned tasks with little guidance and trying research Google or ChatGPT that leads nowhere.
End up doing something you’re not satisfied with, just to complete the task.
We believe that no one should do meaningless work.
Not even for safe wage.
You don't have to compromise.
Not this time.
With our help, you will not just complete a task,
but make your work matter.
We’ve got your back.
Make your work matter, with step-by-step guidance
Whether you are a company manager, a nurse, finance professional, or a production manager,
you want to do meaningful work.
You want your work matter.
Do you have the power to change the things that don't work?
Are you hoping that writing a procedure will solve it?
You know, sometimes it does.
Even if management does not listen.
Often the people that do the work - can reach an agreement even without management and do better.
This is what we believe - always do work that matter - even if it's a small task.
Your life worth more than to be wasted on meaningless job.
We can help you with procedures, audit or ISO 9001, etc.
But the task is not the point.
The point is that you understand WHY you doing it.
Then we'll help you with the WHAT and the HOW.
If you believe in what we do - let us be part of your journey.